New York City, New York
UX research strategist. PhD. I turn vague product visions into grounded user insights, and write about what happens when that almost works.
What’s the Future for UXR? Here's what My Crystal Ball Says
So You Want to Build Digital Twins/Synthetic Users From Your Own Data? Here’s the In-House Blueprint
Anchoring Effects in Self-Reported Experience Ratings: A Proposed AI-forward Calibration Instrument for CSAT
Some Thoughts on Studying Agentic Systems: The Hard Part Is Invisible
The Six Signs Your UXR Team Is Actually Healthy