AI-Powered UX Research

AI is accelerating every part of the product build cycle. Research is not keeping up.

The gap between how fast teams decide and how fast evidence can inform those decisions is no longer manageable with the traditional research operating model. Most research functions were built for a world that no longer exists. The result is a function that keeps getting bypassed, overloaded, or quietly made irrelevant, not because the work is bad, but because the structure is wrong.

This book introduces a practical operating model built around three research modes, a routing logic for matching questions to the right speed and depth, and a concept called the Frame, the organization's accumulated, actively maintained model of its users that determines whether fast research is useful or just fast. It covers how to build and govern that model, how to protect the slow foundational work that everything else depends on, and how to scale research quality without scaling headcount.

AI-Powered UX Research is the operational blueprint for research functions that want to move from a service model to an intelligence function before the next reorg makes the choice for them.

Publishing summer 2026.