New York City, New York
UX research strategist. PhD. I turn vague product visions into grounded user insights, and write about what happens when that almost works.
Anchoring Effects in Self-Reported Experience Ratings: A Proposed AI-forward Calibration Instrument for CSAT
Some Thoughts on Studying Agentic Systems: The Hard Part Is Invisible
The Six Signs Your UXR Team Is Actually Healthy
Question: Why Do UXR Teams Need Hundreds of AI Interviews a Week?
The Same Study Is Not Worth the Same Everywhere: Evidence Has an Exchange Rate