New York City, New York
UX research strategist. PhD. I turn vague product visions into grounded user insights, and write about what happens when that almost works.
Research Velocity Is Mostly Ops Maturity (And Other Uncomfortable Truths)
How to Do UXR in a Domain You Barely Understand
Question: Who Actually Wants/Buys Synthetic Users/AI personae?
Why the Most Interesting Behavioral Methods Do Not Survive Modern UXR: You Will Not Ship Your Markov Chain Project
Anthropic Interviewer and (other AI Interviewers) Will Split Organizations in Two